FAQ’s

FAQ’s

Frequently Asked Questions

FBA stands for Fulfillment By Amazon and, in this case, us. We leverage Amazon’s significant infrastructure to manage our client stores, taking care of everything from testing products, negotiating inventory at wholesale prices and managing customer support. We manage the entire business whilst our clients supply the capital required for its growth.
Our management team created their own stores back in 2012. 9 years later in 2021, we made the decision to expand. Operating stores funded by our clients in exchange for a profit-share represented the best way for us to grow.
Negotiations for products begin right after onboarding with the first batch of inventory typically being ordered within the first 2-3 weeks.
Whilst we are constantly growing, we currently have a management team in North America of 8 and a full-time staff of 95 based in India.
The two biggest variables tend to rest on the strength of the communication we have with our clients and their access to capital.
As of August 1st 2023,, we have 46 client stores under management in addition to our own.
FAQ’s

Store Management

Whilst Amazon technically repealed their 1 store policy 2 years ago, you are still at a high risk of being deactivated. In light of this, we advise our clients to focus on 1 store instead of diluting their capital across several.
Whilst unusual, this can occur. In these instances, we incorporate either a pricing strategy to sell products for a slightly reduced profit or, in the worst case scenario, utilize Amazon’s liquidation program where they simply buy it off us at cost.
We welcome input from our clients but would ask to have the final say to ensure optimal results. Clothing and electronics suffer from high return rates which eats at margins whilst kitchenware, toys and garden tools tend to be more reliable products.
In order for this business to be profitable, we can only work with clients who can deploy at least $30k every 6 months for the first 2 years. Many of our clients choose to deploy more. When you talk with our team, please ask to speak with our existing clients and review our stores under management to better understand how we work.
You’ll have access to your store’s dashboard on both your desktop and smartphone.
We have warehouses in Doral, Florida and Stafford, Texas.
FAQ’s

Financial

Hever is used strictly as a pass-through entity from our suppliers and only charges partners what we pay for that inventory.

The largest stores gross 50-100M a year although the average is between 1-5M. The biggest variables tend to the maturity of the store and the amount of working capital.

The onboarding-fee covers building out the store, researching products and building relationships with suppliers.
FAQ’s

Taxes

Amazon collects and pays the sales tax for you, but depending on the state where your business is set up you may still have to report sales each month or quarter. This is only to report rather than pay and our bookkeeper will help you with this.
We are simply a service provider whose charges can be deducted as a regular operational expense.